Contact Support
Get in Touch
Have questions about PlastIQ? Need help with the app? Our support team is here to assist you. Please use the contact information below to reach out to us, and we'll get back to you as soon as possible.
support@plastic-iq.com
Support Hours
Monday - Friday: 9am - 5pm EST
Location
Detroit, MI
Frequently Asked Questions
How accurate is PlastIQ?
PlastIQ uses advanced algorithms to estimate microplastic exposure based on ingredient profiles, packaging materials, and food processing methods. While not a laboratory test, our analysis draws from peer-reviewed studies and known contamination patterns to provide well-informed risk estimates.
Is my data secure?
Yes, we take data security seriously. All images and information you provide are encrypted and stored securely. We do not share your personal data with third parties without your consent. Please see our Privacy Policy for more details.
How do I cancel my subscription?
You can cancel your subscription at any time through your account settings in the app or by contacting our support team. If you cancel, you'll continue to have access until the end of your current billing period.